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Library services are online due to the COVID-19 outbreak: view the latest information

eLearner Success Institute

Getting the Help you Need

Remember the 15 minute rule: if you spend more than 15 minutes searching, and still don't find the information that you need, ask for help!

  • Email me
    • You can email me directly through your Canvas course.  I will get back to you within 24 hours, except for weekends.  You can respond to my introductory email, or find my name under the Teachers in your course.
  • Discussion board
    • If your professor has set up an "Ask the Librarian" discussion board in your Canvas course, you can post a question there, and I will respond in a timely way.
  • Virtual Writing Center
    • You may book an appointment with me in the Virtual Writing Center. Access the Virtual Writing Center from your list of Canvas courses.
  • Face-to-face help
    • Unfortunately the library is closed until the campus re-opens. For updates on when face-to-face library services will resome, please visit the library website.
  • Call / Text / Email
    • Go to the library's Ask Us page for information on how to call, text, or email the library's Reference Desk, any time the library is open.   There's also a list of Frequently Asked Questions on that page, and our library's new on-demand chat reference service. 

Your Course Librarian Sophie Reverdy

Library photo courtesy of Barry Halkin Photography