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Chat help and on-campus pickup available while building closed: view the latest information

Library Services 2020-21: Using the Library during the COVID-19 Outbreak

Using the Library during the COVID-19 Outbreak

AACC & Truxal Library access updates

AACC is actively monitoring the coronavirus (COVID-19) situation and adjusting services as necessary. Check the college's website and campus alerts for updates. For the latest information about Truxal Library services, bookmark this page.

Library services

  • Building: The library building is closed until further notice.
  • Borrowing materials: Student, staff, and faculty patrons may request books and AV materials to pick up at the library entrance. Once your items are ready, we'll send you an invitation to make a pickup appointment. Please see our sidewalk pickup FAQ for more information. You may also chat with or email library staff to request an item.
  • Book drops: Library materials may be returned to either of the library's exterior book drops. A book drop slot can be found on the wall outside each entrance to the library; please observe social distancing protocols when using book drops.
    • For information on returning laptops and other fragile items, please check your student email or contact for assistance. Do not return fragile items to book drops.
  • Online services: Library staff are currently offering remote library services to all patrons. These include reference, instruction, and interlibrary loan of digital materials, among others. See the "Get Help" box below.
    • "Remote" means that library staff are available by chat, email, text, and other methods that don't involve face-to-face communication. If you prefer to call the library, please leave a voicemail and someone will call you back.
  • Databases: Access to the library's databases is available with a library card number 24 hours a day, 7 days a week.
  • The library facility will reopen to patrons on April 2. Hours have yet to be determined, but will be updated wherever the library schedule is posted, including the calendar on this page. When visiting the library, please follow social distancing guidelines recommended by the college and public health authorities.
  • Borrowed items: Patrons with books and other materials borrowed from the library should keep them for the time being; please do not attempt to come to campus or return them by mail as all library staff are working from home. All* loans will be extended – when conditions allow the return of materials, we'll announce a new due date at least two weeks in advance. No overdue fines will be charged on days that the library is closed, and you do not need to renew any materials at this time.
    • * Exception: If you borrowed a textbook, laptop, or other item for the full semester, please check your MyAACC email for instructions to return or renew.
  • If you have any questions, please contact us using any of the methods listed below, or chat with us live during business hours.

As this situation is evolving daily, all information is subject to change without notice. We will update this page in as timely a manner as possible. Last updated: 05/12/2021.

Get help

More ways to get in touch

Online library resources

All of the following are available online, even when the library is closed:

Useful FAQs

Laptops & more

The college has worked to make a limited number of laptops, wi-fi hotspots, external webcams, and headsets with microphones available for students to borrow for the duration of their course/s. Borrowed items will be shipped to students, and a return shipping label will be provided.

If you're in need of a device, contact from your MyAACC email. Be sure to monitor your account as additional action will be required.

Current operating hours

Though the library building is closed, staff are currently offering chat help and monitoring other forms of communication during the hours listed. These hours are subject to change without notice.Note that any time the college is closed for safety reasons, the library is also closed. Please pay attention to all AACC campus alerts.

Note: sidewalk pickup and return services are available by appointment only. If you requested materials, see your AACC email to make an appointment.

Library photo courtesy of Barry Halkin Photography